Guidelines and protocol that keep riders and operators safe.

Policies

Explore our Policies for a comprehensive overview of our commitment to transparency, rider conduct, and privacy. Our goal is to keep you informed and ensure a secure and reliable experience throughout your journey with us.

Read below.

  • Privacy Policy

    Your privacy is important to us, and we will never share your data without your permission.

  • Terms of Use

    Our Terms of Use apply specifically to the TCRTA TRANSPORT mobile app, available on iOS and Android.

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When riding with TCRTA, you’ll be able to seamlessly transition between routes and reach your destination efficiently. TCRTA connects with Visalia Transit services, including V-LINE and Sequoia Shuttle, Delano Area Rapid Transit (DART) services, and Kings Area Regional Transit (KART) services at various points throughout the County. Wherever you’re headed, we’re here to help you make connections.

Learn More

Need help?

Contact Us

Find additional support while planning your route and exploring Tulare County.

Call the Greenline

Get information about fixed route schedules, transfers, and other information for any transit service in Tulare County, including TCRTA services.

Hours:

Monday – Friday: 8:00 a.m. – 5:00 p.m.

Saturday: 8:30 a.m. – 5:30 p.m.

Sunday: Closed

1 (877) 404-6473

Call Customer Service

For specific questions and concerns about TCRTA services, alerts, policies, and reservations, contact our customer service team for assistance seven days a week.

Hours:

Monday – Sunday: 8:00 a.m. – 5:00 p.m.

1 (559) 372‐2290

Find Help & Support

Find answers to frequently asked questions alongside links to some of the most helpful sections of the TCRTA website so that you can navigate with ease—online and on the road.

Go to Help & Support Center

Click here to report your rider experience. We would like to hear from you.
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