Paratransit

Paratransit service is a reservation-based, shared-ride, curb to curb service designed to provide comparable paratransit service for individuals with disabilities who are not able to use the fixed route service.

Paratransit service is available to individuals with disabilities, as well as seniors (age 65+), and Medicare card holders. Paratransit-eligible passengers must receive certification through an application process.

Paratransit services operate during the same hours and days as TCRTA’s local fixed route system. Reservations are accepted seven days a week and can be made up to two weeks (14 days) in advance

See zones and hours below.

Zone 1
Dinuba / North County
Monday-Saturday 7am-7pm
Sunday 8am-5pm
Zone 2
Woodlake
Monday-Friday 7:30am-3:30pm
No Service on Weekends
Zone 3
Visalia / Tulare Metro Area
Monday-Friday 6am-9:30pm
Saturday & Sunday 8am-6:30pm
Zone 4
Tulare / South County
Monday-Saturday 7am-7pm
Sunday 8am-5pm
Zone 5
Lindsay / Strathmore / Poplar-Cotton Center

Under the ADA regulations, there are three categories under which a person may be eligible for ADA paratransit service:

1. An individual with a physical or mental disability (including a vision impairment), and without the assistance of another individual (except the operator of a wheelchair lift or other boarding assistance device) to board, ride or disembark from any vehicle on the TCRTA fixed-route system which is readily accessible to and usable by individuals with disabilities.

2. Equipment and/or stops on the TCRTA fixed-route system are not accessible to a person in a wheelchair or a person using a mobility device such as a walker.

3. An individual with a disability who has a specific impairment-related condition, which prevents the individual from traveling to a boarding location or from a disembarking location on TCRTA fixed-route system

Once an application is received, it will be reviewed by transit staff. A determination of your ADA eligibility status will be made within 21 day

Paratransit Fares

Reserve your ride and pay as you board.
Fare CategoryOne-Way
Senior / Disabled / Medicare Card Holder$3.00
Personal Care Attendant (limit 1)FREE
Call the Greenline

Get information about fixed route schedules, transfers, and other information for any transit service in Tulare County, including TCRTA services.

Monday – Friday: 8:00 a.m. – 5:00 p.m.

Saturday: 8:30 a.m. – 5:30 p.m.

Sunday: Closed

Call Customer Service

For specific questions and concerns about TCRTA services, alerts, policies, and reservations, contact our customer service team for assistance seven days a week.

Hours:

Monday – Sunday: 8:00 a.m. – 5:00 p.m.

1 (559) 372‐2290

Find Help & Support

Find answers to frequently asked questions alongside links to some of the most helpful sections of the TCRTA website so that you can navigate with ease—online and on the road.

Go to Help & Support Center

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